Support

Support & FAQ

Get Help

Need assistance or have feedback? Email us at sean.uuong@gmail.com.

When reporting a bug, please include your iPhone model, iOS version, and steps to reproduce.

FAQs

Does the app require an account?

No—StrideBound works without any sign‑in.

Why does the app ask for location?

We use your location to calculate distance, pace, and draw your route map only while a run is active (including if you background the app mid-run).

How do I delete my data?

All run data is stored on your device. You can delete individual runs in the History/Profile views, or remove all data by deleting the app. If you use iCloud backups, Apple may retain a device backup according to your iCloud settings.

Do I need to buy anything?

No. Optional in-app purchases (Enduro Gems) can speed up collection, but core features are available without purchases.

Contact

Email: sean.uuong@gmail.com

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Last updated August 17, 2025